Cookies Policy

The company LAUREL EXPLOTACIÓN, S.L., with tax ID: B07563406, with address at CALLE: AVINGUDA BEAT RAMON LLULL, Nº 53 07560 CALA MILLOR (SON SERVERA), BALEARES, email address: contabilidad@hoteleslaurel.com and website: www.hoteleslaurel.com, expressly informs users that in accordance with Art. 22.2 of Law 34/2002, dated 11 July regulating information society and electronic commerce services (LSSI), this website uses 'cookies' in order to provide a better service and provide you with a better browsing experience. In this 'cookies' policy you will find the description and purpose of each of the 'cookies' used, as well as its name, the sending server, its expiration and information on how to verify if there is an international transfer of data. We want to inform you clearly and precisely about the 'cookies' we use, detailing below; what is a 'cookie', what is it for, what types of 'cookies' we use, what is their purpose and how you can configure or disable them if you wish. 

What is a 'cookie'?

A 'cookie' is a file that is downloaded on websites and is sent from certain websites to the browser, and that are stored on the user's computer, which may be a personal computer, a mobile phone, tablet, etc. These files enable the website to remember information about your visit, such as language and favourites, which enables you to retrieve information about the browsing made from your computer, which is intended to facilitate your next visit and to make the site more useful thanks to the customisation of its content.

How are 'cookies' used?

By browsing this website, users are agreeing to the installation of 'cookies' on their computer and that allow us to find out the following information:

Recognize you as a user.

Obtain information about your browsing habits.

Customize the way content is displayed.

- Statistical information about the use of the website.

- The user’s log-in to keep the session open on the website. -

The preferred website format for access from mobile devices.

- The most recent searches made on the services on the website and customisation data for these services.

- Information about advertisements that users are displayed.

- Information from surveys that users have taken part in.

- Data on the connection with social networks for users who access through their Facebook or Twitter accounts. Below, you can find a classification of the 'cookies' that exist and may be used on our website, taking into account that the same 'cookie' may be included in more than one category.

Types of 'cookies':

A.-Types of cookies according to the period of time they remain activated. Depending on the period of time that they remain activated in the terminal equipment, this website can use both temporary session cookies and permanent cookies.

1.- Session 'cookies': session 'cookies' store data only while the user accesses the web. They are usually used to store information that only interests to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.

2.- Persistent / Permanent 'Cookies': permanent 'cookies' store the data in the terminal so that they are accessed and used in more than one session. The data that is still stored in the terminal can be accessed and processed during a period defined by the person responsible for the cookie and which can last from a few minutes to several years.

B.-Types of cookies according to their purpose. According to the purpose for which the data obtained through the 'cookies' is processed, the website may use:

1. Strictly necessary 'cookies' - Strictly necessary 'cookies' are absolutely essential for the website to function properly. This category only includes 'cookies' that guarantee basic functionalities and security features of the website. These 'cookies' do not store any personal information.

2.-Technical 'cookies'. These are any that allow users to browse a website, platform or application and the use of different options or services that exist therein, such as to monitor traffic and communication of data, identify the log-in session, allow parties to have restricted access, remind users of the elements that make up an order, complete the purchase process of an order, perform a request for registration or participation in an event, use security elements while browsing, store content for the broadcasting of videos or sound or share content through social networks, etc.

3.-Customisation 'cookies'. These are any that allow users to access the service with certain general predefined characteristics according to a set of criteria on users’ computers, such as the language, the type of browser used to access the service, the geo-localisation of the computer and the regional configuration from which you access the service.

4.- Strictly necessary 'cookies' - Strictly necessary 'cookies' are absolutely essential for the website to function properly. This category only includes 'cookies' that guarantee basic functionalities and security features of the website. These 'cookies' do not store any personal information.

5.-Behavioural advertising 'cookies'. These allow the advertising space that may be included by the publisher on a website, application or platform from which the requested service is provided to be managed in the most efficient manner possible. These cookies store information on user behaviour obtained through continued observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

C.- Types of cookies according to the entity that manages them.

Depending on who is the entity that manages the computer or domain from which cookies are sent and treats the data obtained, we can distinguish:

1.- Own/First-party cookies : are understood to be any that are sent to a user’s computer from a device or domain managed by the publisher itself and from which the service requested is provided to the User.

2.- Third-party cookies. These are any that are sent to users’ computers from a device or domain that is not operated by the publisher, but by another entity that processes the data obtained through the cookies. Third-party 'cookies' can be installed on certain websites that allow the services offered to be managed and improved. These may be Google Analytics, and Comscore statistical services. Users expressly agree to use 'cookies' when browsing or using our services. However, users can opt to prevent the generation of 'cookies' and their removal by selecting the corresponding option on their browser. Certain services or functionalities of the website may not be available if you block the use of 'cookies' on your browser. When browsing or using our services, the user expressly accepts our use of 'cookies'. However, the user has the option of preventing the generation of 'cookies' and their elimination by selecting the corresponding option in their browser.

If you block the use of 'cookies' in your browser, it is possible that some services or functionalities of the website are not available. The Entity uses the following 'cookies' on this website for the purposes set out below:


 

'Cookies' do not contain information that allows them, by themselves, to identify a specific user. Regarding us, the information obtained can only be associated with a specific user if that user is identified on the web. If so, such data will be treated in accordance with the privacy policy of the Web, complying at all times with the requirements of current regulations on the protection of personal data. The affected users may exercise at any time their right to access, rectify and delete the data, as well as other rights as explained in the aforementioned privacy policy. For more information you must access our Data Protection Policy.

The 'cookies' will be used solely and exclusively for the necessary time, to fulfill the purposes for which it has been indicated in each cookie. In relation to third-party cookies, the retention periods can be consulted in the privacy policies and 'cookies' policies of the third parties. Once the 'cookie' has expired, it can be renewed if the user accepts its use again. You can find out about transfers to third countries that, where appropriate, are made by the third parties identified in this 'cookie' policy in their corresponding policies.

How is authorisation given to the company for the use of cookies on this website?

With regard to the use of cookies on this website described in the previous section, as a user you authorise and gives consent for their use in the following way: When you access any website, a message will appear indicating that the website of LAUREL EXPLOTACIÓN, S.L. uses cookies, and that you may accept or reject their use by configuring your browser settings. If you do not configure your browser settings to ensure that cookies are not activated, when browsing the website of LAUREL EXPLOTACIÓN, S.L. and using its services you accept the use made of these cookies.

How is consent withdrawn for the use of cookies on this website?

As a user you have the option to not give your consent for the use of cookies at any time through your web browser, and can allow, block or delete cookies installed on your system by configuring the options of the web browser that you use on your device (computer, mobile, tablet). You can allow or block 'cookies', as well as delete your browsing data (including 'cookies') from the browser you use. Consult the options and instructions offered by your browser for this. Keep in mind that if you accept third-party 'cookies', you must delete them from the browser option. Without enabling the necessary and technical 'cookies' described in this 'cookie' policy, some services or functionalities of the website may not be available. If cookies are not activated as described above, the web services indicated will not be provided.

The following links explain how to carry out this process for the main web browsers:

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647 Explorer: https://support.microsoft.com/es-es/kb/278835

Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari: https://support.apple.com/kb/PH17191?locale=es_ES

Updating the cookies policy The company LAUREL EXPLOTACIÓN, S.L. will update this policy when necessary, either because of a regulation requiring it to do so, or because it has removed certain cookies, or is using new cookies. Any modification of these terms and conditions will be published on this website. Once you have been informed of the new terms and conditions, and these have been made available to you by publishing them on this website, the new cookies policy will apply and automatically replace the previous policy. If you have any queries about this cookies policy, you can contact the company LAUREL EXPLOTACIÓN, S.L. by emailing contabilidad@hoteleslaurel.com.

Conditions of Reservation

GENERAL CONTRACT CONDITIONS. The purpose of these General Terms and Conditions is to regulate the contractual relationship between LAUREL EXPLOTACION, S.L. (hereinafter "the company/entity") and you (hereinafter "the customer/user"), relating to the purchase of hotel and/or tourist accommodation services through the website www.hoteleslaurel.com (hereinafter "the website"), a domain owned by LAUREL EXPLOTACION, S.L., a legally incorporated company, with registered office at AVINGUDA BEAT RAMON LLULL, No. 53 07560 CALA MILLOR (SON SERVERA), BALEARES, with Tax Identification Number B07563406 registered in the Companies Register of ISLAS BALEARES in Volume 876, Folio 196, Sheet 3393, Section 8.

I.- PRE-CONTRACTING INFORMATION

If you are under 18 years of age, you may not purchase and/or book any of the hotel and/or tourist accommodation services on the www.hoteleslaurel.com website. To purchase any hotel and/or tourist accommodation services on the website, you must be 18 or over.

We recommend that you read these general terms and conditions prior to making a purchase, as their acceptance is a prior and essential step in the purchasing process. Prior to the start of the purchasing procedure, the company/entity makes these general terms and conditions available to you so that you may save and reproduce them.

We inform you that an electronic archive of these general terms and conditions of business will be produced and accessible to you at all times. All information provided during the purchasing process will be stored by the company and prior to procurement and during the purchasing process, you will be able to access, file and print these general terms and conditions for consultation purposes.

We inform you beforehand of the procedures that you must follow to accept these general terms and conditions. The procedures for engaging the hotel and/or tourist accommodation services offered are those described in these general terms and conditions, as well as the specific ones indicated on the website while browsing, so that you as the client/user declare that you know and accept these procedures as necessary for acquiring and/or engaging the hotel and/or tourist accommodation services offered on the website.

Our hotel and/or tourist accommodation services may be booked in the language of your choice of those available on the website. However, the language in which these general contract conditions are formalised is Spanish.

During the purchasing procedure, the company/entity provides you with the appropriate technical means to identify and correct errors. Any modification or correction of the data provided by you while browsing must be carried out in accordance with the indications provided on the website.

This website displays windows for confirmation of the data provided, which may not allow you to continue with the purchase or contract if the data entered are not in the correct format.

Before making a payment, you will be able to view the hotel and/or tourist accommodation services selected on the website and the details of your order so that, if necessary, you may change these details. If you detect an error after completing the payment process, you should contact customer service at: (+34) 971813051 or at the email address: contabilidad@hoteleslaurel.com.

By providing your personal data, you give your express consent to processing this personal data for the purpose of purchasing and/or engaging the hotel and/or tourist accommodation services on the website.

The online purchase and/or booking of the hotel and/or tourist accommodation services offered by the company/entity through this website is subject to the provisions of these General Contract Conditions.

The purchase and/or booking of any of the hotel and/or tourist accommodation services of the company/entity through the website requires the acceptance of each and every one of the general contract conditions and/or the specific conditions applicable to the hotel and/or tourist accommodation services purchased and/or booked.

These General Conditions are subject to the provisions of Law 34/2002, on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and any complementary laws that may be applicable.

If you have any queries, please contact us at the following email address: contabilidad@hoteleslaurel.com.

II.- DETAILS OF SELLER.

This website is operated by: LAUREL EXPLOTACION, S.L.

CIF/NIF (Corporate tax ID): B07563406

Address: AVINGUDA BEAT RAMON LLULL, No. 53 07560 CALA MILLOR (SON SERVERA), BALEARES.

LAUREL EXPLOTACION, S.L. sells the hotel and/or tourist accommodation services offered through the website www.hoteleslaurel.com.

The company/entity has its registered address and/or premises at AVINGUDA BEAT RAMON LLULL, No. 53 07560 CALA MILLOR (SON SERVERA), BALEARES.

LAUREL EXPLOTACION, S.L. is the owner of the domain and the website www.hoteleslaurel.com.

III.- PURPOSE OF THE CONTRACT CONDITIONS.

The purpose of these contract conditions is to regulate the conditions of sale of the hotel and/or tourist accommodation services offered by the company/entity on this website. These conditions regulate the contractual relationship for purchasing arising between the company/entity and yourself at the moment you check the corresponding box during the online purchase and/or booking process.

The characteristics of the hotel and/or tourist accommodation services purchased and/or engaged are reflected on the website.

The purchasing on your part of any of the hotel and/or tourist accommodation services through the website www.hoteleslaurel.com entails the acceptance and subjection to these General Contract Conditions and to the particular conditions that may apply to the purchase and/or booking of each of the hotel and/or tourist accommodation services.

The prices applicable to the hotel and/or tourist accommodation services booked by you are those indicated on the website on the date of booking and/or purchase. VAT is included.

All the technical means and requirements needed to access the website and the hotel and/or tourist accommodation services offered therein shall be the sole responsibility of the user.

Once you have accessed the website, in order to proceed with the purchase of the different hotel and/or tourist accommodation services, you must follow all the indications and instructions on the website, completing for these purposes the required contract conditions and other forms established for each hotel and/or tourist accommodation service, which requires reading and accepting these General Contract Conditions, as well as, where applicable, particular conditions that may be applicable.

IV.- PURCHASING PROCEDURE.

Hotel and/or tourist accommodation services must be purchased through the specific selection of the services desired by means of the purchase selection instruments found on the website. Once the purchase request has been selected and verified, you must expressly accept the contract conditions as shown on the website.

From the moment of acceptance, you acquire the status of customer/user of the company/entity. We recommend that you read these General Terms and Conditions carefully, and print them on paper or save the document in electronic format.

In order to purchase any of the hotel and/or tourist accommodation services on the website, you are required to register your personal and/or professional details. In some cases, you will have to set up a username and password that will allow you to access areas that require prior identification. When you register your personal data on our website, or when you book one of our hotel and/or tourist accommodation services, your personal and/or professional data are incorporated into our database, and will be used exclusively to process the sale of the service during the selected period and to send you information about hotel and/or tourist accommodation services offers similar to those you have purchased that may be of interest to you. At any time, you may modify your customer registration details (address, contact telephone number, email address, etc.).

Purchase procedure:

1.- To purchase hotel and/or tourist accommodation services from the website, you must follow the instructions on the page and select the services you wish to purchase.

You will be able to view and control hotel and/or tourist accommodation services selected by following the purchase and/or booking instructions on the website. When selecting the hotel and/or tourist accommodation service on the website, you will be able to view the characteristics of the service and its price. We will also specify whether or not VAT is included in the final price of the service selected, and the terms and conditions, including information regarding extra costs. VAT is included.

Once the selection of the hotel and/or tourist accommodation services is complete, you will proceed to payment. Before confirming payment, we will inform you again of the price of the hotel and/or tourist accommodation services that you have selected, specifying whether or not VAT is included in the final price of the services selected, the contract conditions, including information regarding the date when the hotel and/or tourist accommodation services will be provided, and in case of additional expenses, we will indicate the corresponding amount. In any case, you will be informed of the costs of the hotel and/or tourist accommodation services that you have purchased in the event that these are not included in the final price of the services selected.

You will also receive information regarding the possibility of applying discounts. At this point you will be able to continue shopping or make the payment and/or contracting.

2.- To make the purchase and payment of the hotel and/or tourist accommodation service you will fill in a form with the data requested. The data that are mandatory to proceed with the purchase and payment will be marked with an asterisk. A delivery address will need to be specified.

Once the mandatory personal data of the order and payment form has been implemented, accept the terms and conditions of the order and payment by ticking the corresponding box. You must also expressly accept the processing of your personal data for the purpose of purchasing and/or booking the hotel and/or tourist accommodation services on the website by ticking the privacy policy and personal data processing box.

You may also request, by ticking the corresponding box, to receive newsletters and offers from the company/entity. And confirm the billing address.

3.- The form of payment accepted by the company/entity is: Visa and Master Card.

4.- The security of its customers is essential for the company/entity [...]. Therefore, in order to protect the transmission of confidential information, the website has a data encryption protocol with an SSL Security Certificate. SSL encryption technology protects financial transactions and the flow of data (name, address, credit card number, etc.), allowing transactions to be carried out securely.

For payment with Visa and Mastercard credit cards, the customer is required to have CES (Secure Electronic Commerce) payment activated. You can tell whether the Secure Electronic Commerce protocol is activated by the VISA "Verified by VISA" and Mastercard "Mastercard Secure Code" logos.

In all transactions the system conducts a validation with the issuing bank of the card with which you are paying, asking for a key / PIN / signature / security code that the customer must have, and that together with the card number, expiry date and the 3 digits on the back guarantee the security of the transaction. We call this key / PIN / signature / security code the CES Security Code or CES Secure E-Commerce Code. The customer's credit card details will be absolutely confidential (neither the company/entity nor third parties will be able to access them).

In the event that payment by credit card is refused, the purchase of the service will be automatically cancelled and the customer will be informed of the cancellation by electronic means.

5.- Finally, you must confirm the contracting and/or purchase of the hotel and/or tourist accommodation services selected.

V.- CONTRACTED SERVICES. LEGAL GUARANTEE.

The services sold by the company/entity on the website include and are offered with a description of their characteristics that is as accurate as possible. This description also includes information about the after-sales services that correspond to the contracted service, if such services exist, and about the terms and conditions of said after-sales services.

You are hereby informed that the services we provide via the website will not be subject to the legal guarantee provided for in Article 114 of the TRLGDCU (Consolidated Text of the Spanish General Consumer and User Protection Act) and governed by Title IV (Guarantees and After-sales Services) of the TRLGDCU as they are one of the exceptions listed in Article 114.2 TRLGDCU stating that the legal guarantee does not apply to the provision of services other than digital services, regardless of whether the company/entity has used digital forms or means to obtain the result of the service or to deliver or transmit the same to the consumer or user.

The provisions of Title IV (Guarantees and After-sales Services) of the TRLGDCU will always apply to the legal guarantee of conformity applicable under these terms and conditions of business.

VI.- PRICE AND AVAILABILITY OF THE SERVICE.

The prices applicable to each of the hotel and/or tourist accommodation services are published on the website and indicated for each service. The prices of the hotel and/or tourist accommodation services are shown in euros.

Before you accept the booking and/or purchase transaction, the prices of each of the hotel and/or tourist accommodation services selected and/or booked will be clearly specified, as well as the expenses that will be applicable to the operation and the promotions or discounts that may be applicable.

The company/entity reserves the right to modify its prices at any time. In case of modification of the sale price, the hotel and/or tourist accommodation services will be invoiced according to the price effective during the registration of the booking and/or purchase.

For any payment made to the company/entity you will receive an invoice in your name.

For any information about the hotel and/or tourist accommodation service purchased, you should send an email to the email address contabilidad@hoteleslaurel.com, indicating your customer/user details in the message subject line.

VII.- OFFERS.

The offers are duly indicated. The hotel and/or tourist accommodation services offered on the website will be available until any modification to it is made, which will be notified one week in advance.

VIII.- RIGHT OF WITHDRAWAL.

You are hereby informed that the right of withdrawal will not apply to the hotel or tourist accommodation service you have contracted as it is one of the exceptions provided for by Article (103 L TRLGDCU).

Nonetheless, cancellation is permitted by certain bookings and the terms and conditions of said cancellation are reflected in the contracted booking.

To exercise the right of withdrawal, the Customer may use any of the following methods:

By telephone at the number (+34) 971813051.

By mail at the address AVINGUDA BEAT RAMON LLULL, No. 53 07560 CALA MILLOR (SON SERVERA), BALEARES using the withdrawal form that the Customer must download here, and which can be sent to the email address calidad@hoteleslaurel.com. In this case the Customer must state Withdrawal Form as the subject of the email.

Withdrawal form (This form should only be completed and sent if you wish to withdraw from the contract).

For the attention of: LAUREL EXPLOTACION, S.L. with personal/company tax code: B07563406, address at: AVINGUDA BEAT RAMON LLULL, No. 53 07560 CALA MILLOR (SON SERVERA), BALEARES, Tel. no.: (+34) 971813051, Email: calidad@hoteleslaurel.com.

I/we hereby inform you that I/we withdraw from our contract of sale for the following goods/provision of the following service. Reference no. Pertaining to reservation no.: With purchase date. Name of Buyer(s). Address of Buyer(s). If the shipping address is different from that of the buyer, you must fill in the following details: Recipient's name. Recipient's address. Signature of consumer(s). Date.

You are also entitled to complete and send the withdrawal form or any other unequivocal statement electronically via our website or e-mail calidad@hoteleslaurel.com. If you opt for this method, we will notify you without delay of our receipt of said withdrawal in durable medium by e-mail.

Furthermore, in the event of a withdrawal, and with regard to the personal data of the customer, the company/entity will comply with the obligations applicable under (EU) Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Spanish Organic Law 3/2018, of 5 December, on personal data protection and the guarantee of digital rights.

IX.- CLAIMS, COMPLAINTS AND QUERIES.

If you are considered to be a consumer, you may contact the Customer Care Service of the company after purchasing one of our products or services with any query, incident, complaint or claim by writing an e-mail to: calidad@hoteleslaurel.com.

A telephone number (+34) 971813051 is also available for the same purposes and you are also entitled to lodge a complaint or claim in writing to the address AVINGUDA BEAT RAMON LLULL, No. 53 07560 CALA MILLOR (SON SERVERA), BALEARES.

Official claims and complaints forms are available to consumers and can be found via the following link: https://caib.es/sites/consumidor/es/full_de_reclamacions_i_cartell_informatiu/archivopub.do?ctrl=MCRST19ZI337329&id=337329, on the website at https://caib.es/sites/consumidor/es/full_de_reclamacions_i_cartell_informatiu/ or by requesting one by e-mail.

Once we have received your claim or complaint, we will send you confirmation of receipt including a reference number for the claim or complaint you have lodged. We undertake to respond to any complaint or claim you lodge with us as quickly as possible and always within one month of the date on which the claim was lodged.

To lodge a claim or complaint, you may also make use of any of the official claims forms available to you from the competent authorities at the municipal or regional consumer affairs office that corresponds to your home address.

In the event that you are not satisfied with our response to your claim, as a consumer you are entitled to contact and lodge a complaint or claim with the corresponding authorities that oversee consumer affairs and consumer information, which can be contacted via the links below:

Local level: https://cidoc.consumo.gob.es/directorio-mapas/oficinas-municipales-informacion-consumidor

Regional level: https://www.dsca.gob.es/es/consumo/cooperacion-institucional/organismos-autonomicosconsumo

National level: https://consumo.sede.gob.es/procedimientos/index/categoria/1426/language/es_ES

EU level: https://portal-cec.consumo.gob.es/

The company/entity informs the customer that it is not adhered to any alternative consumer dispute resolution scheme or consumer arbitration system, nor is it required under any regulations or code of conduct to participate in such a procedure before a specific entity.

This clause does not apply if you are considered to be a company or freelance professional, unless you are considered to be a consumer under the terms stated in Article 3.1 of the TRLGDCU.

X.- COMPANIES OR FREELANCE PROFESSIONALS.

If you contract as a freelance professional or business owner, none of the provisions of Spanish Royal Legislative Decree 1/2007, of 16 November, approving the Consolidated Text of the Spanish General Consumer and User Protection Act (TRLGDCU), will apply to this contracting process unless you are considered to be a consumer under the terms stated in Article 3.1 of the TRLGDCU.

Furthermore, in this case, if you are considered to be a company or freelance professional in this contracting process, the two parties accept the competent Courts and Tribunals for the resolution of any issues that may arise or actions that may be taken as a result of providing the website service and the services and content thereof, as well as for the interpretation, application, compliance or non-compliance with the content of these general terms and conditions of business given that, in such cases, the consumer and user protection regulations do not apply.

XI.- ENTERING INTO THE CONTRACT.

Contracts shall be deemed entered into and produce all the effects provided for by law when consent and the other requirements necessary for their validity are met, and shall be governed by the provisions of Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI), art. 23 and 24, the Civil Code, the Commercial Code and other applicable civil or mercantile regulations.

If you are a consumer, it will be understood that this contract is entered into at the place where you have your primary residence.

If you are a professional or business owner, it will be understood that this contract is entered into at the location of the registered address and/or premises of the company/entity.

XII.- AMENDMENT.

The company/entity reserves the right to amend or replace these contracting terms and conditions in the event of new economic, commercial or regulatory circumstances and/or extraordinary circumstances that affect the sale of the product and/or provision of the service and/or aspects related thereto that justify any such amendment to these terms and conditions.

Any unilateral amendments to these terms and conditions on justifiable grounds will not, under any circumstances whatsoever, affect the contracting terms and conditions governing those products, services or promotions that may have been accepted prior to such amendments.

XIII.- LIABILITY REGIME.

The company/entity will not be liable for problems due to lack of access or problems inherent to Internet connectivity or electricity networks when the causes are beyond its control or could not have been foreseen by the parties, or that, if foreseeable, the company/entity makes all reasonable efforts to avoid them or they are considered acts of God or force majeure.

The company/entity accepts no liability whatsoever for any delay to the performance of its obligations or failure to perform the same in the event that such non-compliance stems from a situation of force majeure, in accordance with the provisions of Article 1,105 of the Spanish Civil Code. Such circumstances will be communicated to the other party as soon as possible. The agreed delivery times will be extended for at least the period of time during which the situation of force majeure existed. If the situation of force majeure persists for more than three (3) months, either of the parties may terminate these contracting terms and conditions.

XIV.- PROTECTION OF INTELLECTUAL PROPERTY.

LAUREL EXPLOTACION, S.L. is the owner of the domain and the website www.hoteleslaurel.com. The trademark is duly registered in the name of LAUREL EXPLOTACION, S.L. Likewise, the website www.hoteleslaurel.com including, but not limited to, programming, editing, compilation, designs, logos, text and/or graphics, is the property of LAUREL EXPLOTACION, S.L., and is protected by national and international intellectual and industrial property law.

Therefore, the holder of the rights expressly prohibits the use or reproduction, partial or total (by any physical or electronic means), by third parties, unless there is an agreement or written authorisation to this effect.

Access by the user to the website does not grant the user any ownership rights over the same. LAUREL EXPLOTACION, S.L. shall take legal action as provided by law against those who knowingly and without authorisation carry out any of the aforementioned acts.

XV.- INFORMATION ON BUSINESS REVIEWS.

Pursuant to the provisions of Article 20 of the TRLGDCU, you are hereby informed that the company/entity cannot guarantee that the reviews published on the website or on our social media profiles have been written by customers or users who have used or contracted our products or services.

XVI.- APPLICABLE LAW AND JURISDICTION.

These general conditions shall be governed by and interpreted in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the competent Courts and Tribunals for any questions that may arise or actions that may be brought as a result of the provision of the website service and its services and contents, and regarding the interpretation, application, fulfilment or non-fulfilment of the provisions of these general conditions.

If the user is considered to be a consumer, the competent Courts and Tribunals will be those as provided for in the provisions of current legislation governing consumer protection. In this case, the competent tribunal is the one corresponding to the home address of the consumer or the location where the obligation must be fulfilled.

XVII.- PERSONAL DATA.

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights, you are provided with the following information on how your personal data is processed:

RESPONSIBLE / MANAGER: LAUREL EXPLOTACION, S.L., Fiscal ID code: B07563406, Address: AVINGUDA BEAT RAMON LLULL, No. 53, CP: 07560, CALA MILLOR (SON SERVERA), Telephone: (+34) 971813051, Email address: contabilidad@hoteleslaurel.com.

DATA PROTECTION OFFICER: CONTACT: http://www.protecmir.com - E-MAIL: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACION, S.L., we process the information you provide us in order to provide you accommodation in our hotel and/or the services of our establishments, in addition to managing the sending of information and commercial research and invoicing thereof. We will develop a commercial profile based on the information provided in order to be able to offer you our services in accordance with your interests. No automated decisions will be made based on this profile.

The personal data provided will be retained for the duration of the commercial relationship and as long as no request has been received to delete the same by the interested party, for a duration of 5 years from the last time you contract and/or make any reservation. In any event, your personal data will be retained while they remain useful for the purpose indicated, and in any event for the legally established periods and for the time needed to address any possible liabilities resulting from said processing.

LEGAL BASIS: Personal data processing is based on the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into the contract; we are also obliged to process your personal information to comply with a legal obligation that applies to the data controller. In any event, you have given your consent for your personal information to be processed for one or more specific purposes, in accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 (ART 6.1.A, B, C) and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDPGDD).

Act 1/1992, modified by Organic Law 4/2015 of 30 March on the Protection of Public Safety, shall apply. Articles 20 and 21 of the Information Society Services Act 34/2002, for the use of telecommunications to send commercial offers, shall apply.

While the prospective offer of services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase and/or provision of the service under any circumstances. The personal data must be provided, otherwise the hotel accommodation service and/or the requested offer cannot be provided.

While the prospective offer of products and services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase of any product and/or service under any circumstances.

RECIPIENTS: No personal data will be shared with any third party not connected to the company, unless it is a legal requirement to do so. However, you are informed that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Data Controller company. In addition to the above, the company may share or communicate personal data in order to meet its obligations with public administrations when required to do so by law. No data is expected to be transferred to third countries.

RIGHTS: Interested parties have the right to obtain access to their personal information, as well as to request that any inaccurate data be rectified or, where appropriate, to request the removal of said data when, among other reasons, the information is no longer needed for the purposes for which it was obtained. In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the purpose of filing or defending complaints.

Additionally, and for purposes related to their particular situation, interested parties may oppose the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have stated their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller.

To exercise these rights, in accordance with current legislation, the parties concerned may write to LAUREL EXPLOTACION, S.L. at AVINGUDA BEAT RAMON LLULL, No. 53, CP: 07560, CALA MILLOR (SON SERVERA), enclosing a copy of a document accrediting their identity (national identity document), or email contabilidad@hoteleslaurel.com.

You have the right to file a complaint with the Regulatory Authority: The Spanish Agency for Data Protection (www.agpd.es). Origin of personal data: the data subject.

  

  

  

Data Protection

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

Who is responsible for the processing of your personal data?

Data Controller: LAUREL EXPLOTACIÓN, S.L., NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. DATA PROTECTION OFFICER: CONTACT: / http://www.protecmir.com / EMAIL: protecmirlegal@protecmir.com.

What data do we process?

At LAUREL EXPLOTACIÓN, S.L. we process the personal data provided by you by filling out the forms enabled for this purpose on this website, personal data derived from the provision or contracting of our services or products and/or personal data derived from the commercial relationship you maintain with us.

In addition, we process personal data generated in the context of your activity on our website, within which category your browsing data obtained through the website is included.

It is important for us to keep your personal data record updated. You have the obligation to keep us informed of any change or error in your personal data as soon as possible by contacting us at the email address: contabilidad@hoteleslaurel.com.

For what purpose do we process your personal data?

Purpose: LAUREL EXPLOTACIÓN, S.L. may process your personal data for the following purposes:

- Management and maintenance of the services provided through the website.

- Management and handling of queries and requests for information made by users through the contact form. The email address and personal data that you provide us through the contact form on the website will be used exclusively to answer the queries you raise by this means.

- Compliance with applicable legal obligations.

- Sending commercial communications and newsletters, as well as advertising of our services and products.

- Management of the contracting of our services and/or products.

- Registration in the user area.

- Receipt and management of your Curriculum Vitae to participate in the entity's personnel selection processes.

- Management and processing of complaints submitted through the internal whistleblowing channel.

- In case of having consented and in order to be able to offer you services in accordance with your interests, your personal data may be used to draw up a commercial profile. No automated decisions will be made based on said profile.

We keep your personal data in our systems and archives for the time necessary to carry out the purposes of the processing, and to comply with the provisions of applicable legislation. Your personal data will be kept as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to erasure and/or limitation of the processing of your data. The retention period of personal data will vary depending on the purposes of the processing and in general:

- The personal data you provide us in cases of contracting our services or products will be kept during the contractual relationship and, once it has ended, during the limitation period for legal actions that may derive from it.

- The personal data you provide us to manage requests for information or queries through the contact form will be kept as long as you do not request its erasure or cancellation.

- The personal data you provide us to subscribe to our Newsletter or informative bulletins will be kept as long as you do not request its erasure, objection and/or limitation.

- The personal data you provide us by sending your curriculum vitae will be kept for a period not exceeding 1 year.

- The personal data obtained from your browsing and consumption habits, as well as the commercial profile obtained, will be kept as long as you do not request its erasure or cancellation.

Your personal data will be kept as long as they are useful for the indicated purposes, and, in any case, during the legal periods and the time necessary to attend to possible liabilities arising from the processing.

What is the legitimacy for the processing of your data?

Legitimacy: The legitimacy to process your personal data is based on:

- The execution and maintenance of a contractual and commercial relationship with you, such as, for example, the contracting of products and services of the entity, management and request for budgets for the entity's products and/or services, all in accordance with the provisions of article 6.1.B of the GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).

- Your express consent for one or more purposes, such as the sending of advertising communications or newsletters of our own or third parties, management of curriculum vitae submissions, participation in activities or contests, all in accordance with the provisions of article 6.1.A of the GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).

- Compliance with different legal obligations, all in accordance with the provisions of article 6.1.C of the GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).

- The satisfaction of legitimate interests pursued by the data controller or by a third party, for example, for security reasons, to improve our services and/or to manage your requests or queries.

During the data collection process, and in each place on the website where personal data are requested, the user will be informed, either through a hyperlink or through the inclusion of appropriate mentions in the form itself, of the mandatory nature or not of the collection of their personal data.

The personal data requested in the forms on the website are, in general, mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if the requested personal data are not provided, or are not provided correctly, they cannot be addressed.

There is an obligation to provide your personal data in cases of contracting a service or product, and/or in those cases of requesting budgets or offers.

The sending of advertising communications, newsletters or informative bulletins of our products and services is based on the consent requested from you, without the withdrawal of this consent conditioning the contractual or commercial relationship you maintain with us under any circumstances.

If you have authorized us to send advertising of our services and products, your personal data may be used to manage the sending of advertising offers and newsletters through electronic means. In these cases, the provisions of articles 20 and 21 of Law 34/2002, of July 11, on services of the information society and electronic commerce, apply regarding the use and processing of your personal data in order to manage the sending of advertising by electronic means. In case you have checked the option to receive advertising, or if you have subscribed to our newsletter or informative bulletin, you can cancel this option at any time.

To which recipients will your data be communicated?

Recipients: In general, your personal data will not be communicated to any third party outside the entity, unless there is a legal obligation.

However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the Data Controller entity. You can request the full list of recipients who may receive your personal data as data processors or as third-party recipients by transfer at the email address: contabilidad@hoteleslaurel.com.

In addition to the above, the entity may make assignments or communications of personal data to meet its obligations before Public Administrations in cases where required, in accordance with current legislation.

-International data transfers:

To carry out the data processing activities detailed above, we may transfer data to countries outside the European Economic Area (EEA), and store said data in physical or digital databases managed by entities acting on our behalf. Database management and data processing are limited to the purposes of the processing, and are carried out according to current laws and regulations on data protection.

In the event that data is sent outside the EEA, the company will use appropriate contractual measures to guarantee the protection of the data, which may include, among others, contracts based on the standard data protection clauses adopted by the European Commission applicable to the sending of personal data outside the EEA.

What rights do you have regarding the processing of your personal data?

Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to your particular situation, you may object to the processing of your data, in which case your personal information will stop being processed for those purposes for which you have expressed your objection. When technically possible, you can request the portability of your data to another data controller.

To exercise these rights, in accordance with current legislation, you can address by postal mail, attaching a copy of a document proving your identity (DNI/ID), to LAUREL EXPLOTACIÓN, S.L. at AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

You expressly accept the inclusion of personal data collected during navigation on the website and/or provided by filling out any form, as well as those derived from a possible commercial relationship, in the automated personal data files of the entity.

The entity guarantees the confidentiality of the personal data of users. However, the entity will disclose to the competent public authorities the personal data and any other information in its possession or accessible through its systems and required, in accordance with the legal and regulatory provisions applicable to the case.

Personal data may be kept in the files owned by LAUREL EXPLOTACIÓN, S.L. even once the commercial relationships formalized through the entity's website have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.

Use of social networks.

When you interact with our website through various social networks, such as when you connect, follow us, or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram, or others), we may receive information from those social networks, including information about your profile, user ID associated with your account on social networks, and any other public information that you allow to be shared with third parties on the social network.

The entity uses social networks for the purpose of informing about the services it offers, as well as any other activity or event that is carried out and wants to be publicized, but at no time will it obtain personal data of users interacting on them from them, unless there is express authorization. These data are only used within the social network itself and are not incorporated into any processing system.

Social networks have their own terms of use and privacy policies that you are obliged to take into account and observe compliance with if you use them.

Data security.

We have appropriate technical and organizational security measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage, ensuring the integrity and confidentiality thereof.

The implemented technical and organizational security measures allow: guaranteeing the permanent confidentiality, integrity, availability, and resilience of processing systems and services; restoring the availability and access to personal data quickly in the event of a physical or technical incident; and regularly verifying, evaluating, and assessing the effectiveness of the implemented technical and organizational measures to guarantee the security of the processing.

These technical and organizational security measures have been designed taking into account our IT infrastructure, the state of the art according to current standards and practices, the cost of application, and the nature, scope, context, and purposes of the processing, as well as the risks of varying probability and severity that the processing entails for your personal data.

AIM: in LAUREL EXPLOTACIÓN, S.L. we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile. There will be no automatic decisions regarding such profile. The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

LEGITIMATION: the legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services there is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.

RECIPIENTS: we will not assign personal data to third parties unless there is a legal obligation. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS: Any person has the right to have confirmed whether in LAUREL EXPLOTACIÓN, S.L. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants. You have the right to claim to the Control Authority: Agencia Española de Protección Datos. WWW.AGPD.ES; SOURCE: THE SOLICITOR.

1.2. The client expressly accepts that any data obtained while using the website, or which has been provided through filling out any forms that are contained therein, as well as any data resulting from any possible commercial relationship, may be included in an automated personal data file of the type described in section 1.1. During the process of data collection and on all pages of this website where personal data is asked for, the client will be informed with the help of a hyperlink or an explicit mention in the form itself about the compulsory or optional character of the recollection of such data. Every client that decides to register on the website of our company will be asked for those data that are necessary to fulfil the purposes of this company, which are service providing and/or selling of offered products in the website.

1.3. With respect to the data collected in the manner provided in the preceding paragraph, the client may exercise his rights according to the articles 15-21 of the Ruleset (UE) 2016/679, and in particular their right to access, rectify, cancel and object to such data, as well as treatment limitation data portability and automatized individual decisions. Likewise, he may withdraw his consent for the transfer of the collected data or the treatment of these data for any of the uses described above. Any client may exercise his rights referred to in the previous paragraph with the help of a cancellation request form that has to be requested from us by e-mail. The written and signed form together with a copy of the client’s identity document shall be sent by postal mail to the following address: company: LAUREL EXPLOTACIÓN, S.L. with corporate address in AVINGUDA BEAT RAMON LLULL, Nº 53 (07560), CALA MILLOR , SON SERVERA, attaching, in any case, the client’s ID card photocopy.

1.4. Automatized treatment with which your data will be collected as a consequence of queries, using, hiring or buying any product, as well as of any transaction or operation done in this webpage has as a main end the management of the contractual relationship with the owner of this website.

1.5. You authorize the reception of promotional information about our services and products. Your personal data will be used for the sole purpose of sending the promotional information by traditional or electronic means. In the case of the electronic e-mail addresses or the website contact form, the data that you provide to us per e-mail or through the form will be used exclusively to respond to the queries that you convey to us by these means. We will apply what is stated in articles 22.1 and 22.2 of Law 34/2002, of July 11th, of information society services and e-commerce that is modified by article 4 of the royal decree 13/2012 regarding the usage and treatment of personal data in terms of advertising.

1.6. The entity guarantees the confidentiality of the personal data. Notwithstanding this, the entity will submit to the competent public authorities any personal data or other information in its possession or accessible through its systems which may be required in compliance with legal provisions and regulations applicable to the case. Even after the relationship established through the website has terminated, personal data may be kept in the files owned by LAUREL EXPLOTACIÓN, S.L. exclusively for the purposes indicated above and, in any case, within the legally established time limits for putting the collected personal data at the disposal of the administrative or judicial authorities.

Second Layer Clauses

Below, we provide you with information regarding the processing of your personal data by LAUREL EXPLOTACIÓN, S.L.

INFORMATION SECTION ART. 13 AND 14 GDPR PROCESSING OF PERSONAL DATA OF CLIENT / RESERVATION

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L. we process your personal data in order to provide you with the hotel accommodation service in our establishment, manage the sending of information and commercial prospecting, and perform the billing of the contracted services. In order to be able to offer you services according to your interests, we will draw up a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting and/or reservation made. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application, at the request of the latter, of pre-contractual measures; furthermore, we must process your data to comply with a legal obligation applicable to the data controller, all in accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 (Art. 6.1.A, B and C) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDPGDD). Law 1/1992, modified by Organic Law 4/2015, of March 30, on the Protection of Citizen Security applies. The Information Society Services Law 34/2002 articles 20 and 21 also applies to the sending of commercial offers through telecommunications. The prospective offer of services is based on the consent requested from you, without the withdrawal of this consent conditioning the main contract under any circumstances. There is an obligation to provide personal data, otherwise the hotel accommodation service cannot be provided and/or the requested offer cannot be facilitated.

RECIPIENTS: Data will not be communicated to any third party outside the Entity, unless there is a legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the Controller Entity. You can request information regarding data processors at the email address: contabilidad@hoteleslaurel.com. In addition to the above, your data may be transferred to the State Security Forces and Bodies. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L. at AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION OF ART. 13 AND 14 OF THE GDPR RELATIVE TO THE PROCESSING OF PERSONAL DATA IN SATISFACTION SURVEYS.

In accordance with the provisions of Regulation (UE) 679/2016, new General Data Protection Regulation (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDPGDD), you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to know your degree of satisfaction regarding your stay in our establishment. In order to be able to offer you products and services according to your interests, we will draw up a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept as long as the commercial relationship is maintained and its erasure is not requested by the data subject, for a period of 5 years from the last contracting and/or reservation made. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on your consent for one or more specific purposes, in accordance with the provisions of Regulation (UE) 679/2016 (art. 6.1.A) and the LOPDPGDD. Law 34/2002, of July 11, on services of the information society and electronic commerce, articles 20 and 21 applies for the sending of commercial offers through telecommunications. The prospective offer of services is based on the consent requested from you, without the withdrawal of this consent conditioning the contract of acquisition and/or provision of service under any circumstances. There is an obligation to provide consent to be able to make prospective offers and send you commercial information.

RECIPIENTS: Data will not be communicated to any third party outside the entity, unless there is a legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the data controller entity. In addition to the above, the entity may make assignments or communications of personal data to meet its obligations before public administrations in cases where required in accordance with legislation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L at AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION OF ART. 13 AND 14 OF THE GDPR RELATIVE TO THE PROCESSING OF PERSONAL DATA IN A TRAVELER'S REPORT (PARTE DE VIAJEROS).

In accordance with the provisions of Regulation (UE) 679/2016, new General Data Protection Regulation (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDPGDD), you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to provide you with the requested hotel accommodation service and comply with the obligations of documentary registration and information established by Royal Decree 933/2021, of October 26, establishing the obligations of documentary registration and information of physical or legal persons operating accommodation activities and motor vehicle rental. No automated decisions will be made based on said profile. The data you provide us and that we process in a computer registration must be kept for a period of three years from the end of the service or contracted provision. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application, at the request of the latter, of pre-contractual measures. Furthermore, we must process your data to comply with a legal obligation applicable to the data controller in accordance with the provisions of Regulation (UE) 679/2016 (art. 6.1. B and C) and the LOPDPGDD. Law 1/1992, modified by Organic Law 4/2015, of March 30, on protection of citizen security applies. Royal Decree 933/2021, of October 26 also applies. Organic Law 7/2021, of May 26, on the protection of personal data processed for the purposes of prevention, detection, investigation and prosecution of criminal offenses and execution of criminal sanctions also applies. There is an obligation to provide personal data, otherwise the hotel accommodation service cannot be provided.

RECIPIENTS: Data will not be communicated to any third party outside the entity, unless there is a legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the data controller entity. You can request information regarding data processors at the email address: contabilidad@hoteleslaurel.com. Your personal data will be communicated to the State Department of Security and its processing may be carried out solely by the State Security Forces and Bodies and/or competent authorities. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L at AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 GDPR PROCESSING OF PERSONAL DATA OF ACCOUNTING / BILLING

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to prepare and draw up invoices for contracted products and/or services and for the purpose of complying with accounting and tax obligations. The personal data provided will be kept as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting and/or purchase. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application at the request of the latter of pre-contractual measures, furthermore we must process your data to comply with a legal obligation applicable to the data controller, in accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 (Art. 6.1. B and C) and Organic Law 3/2018 of December 5, (LOPDPGDD).

RECIPIENTS: Data will not be communicated to any third party outside the Entity, unless there is a legal obligation. However we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the Controller Entity. In addition to the above, the Entity may make assignments or communications of personal data to meet its obligations before Public Administrations in cases where required in accordance with current legislation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L at AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION OF ART. 13 AND 14 OF THE GDPR RELATIVE TO THE PROCESSING OF PERSONAL DATA IN MAIL (NEWSLETTER).

In accordance with the provisions of Regulation (UE) 679/2016, new General Data Protection Regulation (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDPGDD), you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com, DATA PROTECTION OFFICER: CONTACT: / http://www.protecmir.com / EMAIL: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to send you personalized offers about the products and/or services of the company and manage the sending of information and commercial prospecting. In addition, we process information of clients who have contracted our products and services in order to send them personalized offers about the products and/or services of the company. In order to be able to offer you our products and services according to your interests, we will draw up a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept as long as your express consent is maintained and its erasure is not requested. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application, at the request of the latter, of pre-contractual measures. In any case, you have given your consent to process your personal data for one or more specific purposes, in accordance with the provisions of Regulation (UE) 679/2016 (art. 6.1. A and B) and the LOPDPGDD. Law 34/2002, of July 11, on services of the information society and electronic commerce, articles 20 and 21 applies. The prospective offer of products and services is based on the consent requested from you, without the withdrawal of this consent conditioning the contract of acquisition of product and/or provision of service under any circumstances. There is an obligation to provide personal data and consent to manage the sending of advertising information and commercial prospecting.

RECIPIENTS: Data will not be communicated to any third party outside the entity, unless there is a legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the entity responsible for the treatment. In addition to the above, the entity may make assignments or communications of personal data to meet its obligations before Public Administrations in cases where required in accordance with current legislation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L in AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 GDPR PROCESSING OF PERSONAL DATA OF CURRICULUM VITAE

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to carry out personnel selection and for the applicant to participate in the company's job selection processes. The personal data provided will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application, at the request of the latter, of pre-contractual measures. In any case, you have given your consent to process your personal data for one or more specific purposes in accordance with the provisions of Regulation (UE) 679/2016 (art. 6.1. A and B) and the LOPDPGDD. There is an obligation to provide personal data, otherwise you cannot participate in the entity's selection process.

RECIPIENTS: Data will not be communicated to any third party outside the entity, unless there is a legal obligation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L in AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 GDPR PROCESSING OF PERSONAL DATA OF SUPPLIERS

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560, CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to place an order and invoice the services. The personal data provided will be kept as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting made. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1. B) and Organic Law 3/2018 of December 5, (LOPDPGDD).

RECIPIENTS: Data will not be communicated to any third party outside the Entity, unless there is a legal obligation. However we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the Controller Entity. In addition to the above, the Entity may make assignments or communications of personal data to meet its obligations before Public Administrations in cases where required in accordance with current legislation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L in AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 GDPR PROCESSING OF PERSONAL DATA OF WEBSITE USERS

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560 CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: Contact: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information you provide us in order to provide the services and/or sell the products contracted by you through our website, in addition to managing the sending of information and commercial prospecting. In order to be able to offer you services according to your interests, we will draw up a commercial profile based on the information provided. No automated decisions will be made based on said profile. The personal data provided will be kept as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting and/or purchase made by you. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the execution of a contract to which the data subject is a party or for the application at the request of the latter of pre-contractual measures, in any case you have given your consent to process your personal data for one or more specific purposes, in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1. A, B) and Organic Law 3/2018 of December 5, (LOPDPGDD). Law 34/2002 on services of the information society and electronic commerce, articles 20 and 21 applies for the sending of commercial offers through telecommunications. The prospective offer of products and services is based on the consent requested from you, without the withdrawal of this consent conditioning the contract of acquisition of product and/or provision of service under any circumstances. There is an obligation to provide personal data, otherwise the service cannot be provided and/or the product cannot be sold and/or the requested offer cannot be facilitated and the sending of commercial information cannot be managed.

RECIPIENTS: Data will not be communicated to any third party outside the Entity, unless there is a legal obligation. However we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the Entity Responsible for the Treatment. In addition to the above, the Entity may make assignments or communications of personal data to meet its obligations before Public Administrations in cases where required in accordance with current legislation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Responsible du Traitement. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L in AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 GDPR PROCESSING OF PERSONAL DATA OF VIDEO SURVEILLANCE

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

CONTROLLER: LAUREL EXPLOTACIÓN, S.L, NIF/CIF: B07563406, Address: AVINGUDA BEAT RAMON LLULL, Nº 53, C.P.: 07560 CALA MILLOR (SON SERVERA), Telephone: 971813051, Email: contabilidad@hoteleslaurel.com. Data Protection Officer: CONTACT: http://www.protecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At LAUREL EXPLOTACIÓN, S.L we process the information captured through video surveillance cameras for the purpose of preserving the security of people and property, as well as the security of the facilities or establishment. In addition to controlling access to the establishment and facilities of the company or entity. The personal data provided will be kept for a maximum period of 1 month from its recording. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing.

LEGITIMACY: The processing of your personal data is based on the need to satisfy legitimate interests pursued by the data controller or by a third party in accordance with the provisions of Regulation (UE) 679/2016 (Art. 6.1. F) and the LOPDPGDD. Articles 22 and 89 of the LOPDPGDD apply. Article 20.3 of the Workers' Statute also applies.

RECIPIENTS: Data will not be communicated to any third party outside the entity, unless there is a legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of providing a service for the entity responsible for the processing. You are informed that images may be processed by the processor in accordance with article 28 of the GDPR. In addition to the above, the entity may make assignments or communications of personal data to meet its obligations before Public Administrations in cases where required in accordance with current legislation. No transfer of data to third countries is expected.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data are no longer necessary for the purposes they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will stop being processed for those purposes for which they have expressed objection. When technically possible, the data subject can request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects can address by postal mail, attaching a copy of a document proving their identity (DNI), to LAUREL EXPLOTACIÓN, S.L in AVINGUDA BEAT RAMON LLULL, Nº 53, CP: 07560, CALA MILLOR (SON SERVERA) or to the email contabilidad@hoteleslaurel.com. You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.aepd.es).

Source of Personal Data: the data subject themselves.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. INVOICING/ACCOUNTING
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

In LAUREL EXPLOTACIÓN, S.L. we treat the information that clients procure for the procurement of a product or a service, as well as invoicing, and the management of prospective offers and commercial information, and for satisfying legal and accounting obligations. Based on your interests we will elaborate a commercial profile.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease contract in agreement with the Civil Code, and Trading Code. Articles 20 and 21 of the Services of the Information Society Law 34/2002 is applicable for the sending of commercial offerings via telecommunications. Prospective product offering is based on this agreement without its being retired meaning that the product or service will not be procured.

RECIPIENTS

We will not assign personal data to third parties unless there is a legal obligation.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

There is an obligation to procure personal data. Otherwise, the product or service, as well as invoicing, and the management of prospective offers and commercial information cannot be procured.

RIGHTS

Any person has the right to have confirmed whether in LAUREL EXPLOTACIÓN, S.L. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. NEWSLETTER/MAILING
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

In LAUREL EXPLOTACIÓN, S.L. we treat the information that clients procure for the Advertising activities. Management of information sending and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, Advertising activities, and Management of information sending and commercial prospection cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether in LAUREL EXPLOTACIÓN, S.L. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. WEB USERS
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

In LAUREL EXPLOTACIÓN, S.L. we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services.

There is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether in LAUREL EXPLOTACIÓN, S.L. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD EMPLEADOS
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

En LAUREL EXPLOTACIÓN, S.L. tratamos la información que nos facilita con el fin de gestionar la relación laboral entidad-empleado. Tratamos los datos de carácter personal con la finalidad de elaborar contratos, nóminas y seguros sociales (TC1 y TC2), cumplimiento de obligaciones laborales y pago de nóminas.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación laboral y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la extinción de la relación laboral entre ambas partes.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es el cumplimiento de las obligaciones legales recogidas en el Estatuto de los Trabajadores, Ley de la Seguridad Social, Ley de Prevención de Riesgos Laborales y demás normativa laboral vigente.

Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no se le podrá contratar.

RECIPIENTS

Se cederán sus datos a la Tesorería de la Seguridad Social, Agencia Tributaria, SEPE y Administración Pública competente, Empresa de Prevención de Riesgos Laborales, Mutua de Accidentes, Bancos y Gestoría y/o Asesoría. Y a las empresas contratistas en los supuestos de subcontratas.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en LAUREL EXPLOTACIÓN, S.L. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD CURRICULUM VITAE / RECURSOS HUMANOS
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

En LAUREL EXPLOTACIÓN, S.L. tratamos la información que nos facilita con el fin de llevar a cabo una selección de personal y de que el solicitante participe en los procesos selectivos laborales de la empresa.

Los datos personales proporcionados se conservarán, mientras se mantenga su consentimiento y no se solicite su supresión por el interesado, durante un plazo de 2 años a partir de su consentimiento.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos está basada en el consentimiento que se le solicita. Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá entrar en el proceso de selección de personal.

Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá participar en el proceso selectivo de la Entidad.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en LAUREL EXPLOTACIÓN, S.L. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD PROVEEDORES
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

En LAUREL EXPLOTACIÓN, S.L. tratamos la información que nos facilita con el fin de realizar pedido y facturar los servicios.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación efectuada.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas.

Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede contratar el servicio o producto.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en LAUREL EXPLOTACIÓN, S.L. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. SATISFACTION SURVEYS
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

In LAUREL EXPLOTACIÓN, S.L. we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. . Management of the information and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, offers cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether LAUREL EXPLOTACIÓN, S.L. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD RECOBRO
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

En LAUREL EXPLOTACIÓN, S.L. tratamos la información que nos facilita con el fin de gestionar el cobro las facturas de los productos y/o servicios contratados pendientes de pago o cobro y con el fin del recobro de las mismas.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación y/o compra efectuada por usted.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.

Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede prestar el servicio y/o vender el producto.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en LAUREL EXPLOTACIÓN, S.L. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD VIDEO VIGILANCIA
RESPONSIBLE

Address: AVINGUDA BEAT RAMON LLULL, Nº 53

Phone number: 971813051

E-mail: contabilidad@hoteleslaurel.com

RESPONSIBLE:

NIF/CIF: B07563406

Responsible of Data Protection:

CONTACT:

AIM

En LAUREL EXPLOTACIÓN, S.L. tratamos la información captadas a través de las cámaras de video vigilancia en un fichero mixto denominado VIDEOVIGILANCA con el fin del control y vigilancia de accesos y de las instalaciones de la empresa.

Los datos personales proporcionados se conservarán durante un plazo máximo de 30 días desde su grabación.

No se tomarán decisiones automatizadas en base a dicho perfil.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.

Las imágenes captadas se incorporan al tratamiento de video vigilancia.

RECIPIENTS

Se le informa que actúa como encargado del tratamiento en los términos del artículo 28 del RGPD LAUREL EXPLOTACIÓN, S.L.. No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en LAUREL EXPLOTACIÓN, S.L. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

AFECTADO.